Sam Apps · Hablamos

Privacy Policy

How we collect, use, and protect your information when you use Hablamos to learn and speak Spanish.

Effective: August 10, 2026 Applies to iOS & Android

1. Introduction

This Privacy Policy explains how Sam Apps (“we”, “us”, or “our”) collects, uses, stores, and shares information when you use the Hablamos mobile application and related services (the “App”).

By using Hablamos, you agree to this Policy. If you do not agree, please do not use the App.

Plain language: we collect only what we need to run your account, save your learning progress, power speaking and AI practice, keep the App reliable, and process subscriptions. We do not sell your personal information.

2. Information we collect

2.1 Account information

When you create or sign in to an account, we may collect:

  • Email address and authentication credentials
  • Name or display name (if provided)
  • Sign-in identifiers from Google Sign-In (for example, Google account ID and email), if you choose that method

2.2 Learning & profile data

To provide the learning experience, we may store:

  • Onboarding choices (goals, Spanish variant preferences, level)
  • Vocabulary entries and translations you save
  • Lesson progress, quiz results, XP, badges, and day streaks
  • Daily goals, challenges, and usage counters (for example, AI request limits)
  • Settings and preferences you configure in the App

2.3 Audio & speech practice

If you use pronunciation or speaking features, the App may access the microphone and on-device speech recognition to compare what you say with expected Spanish. Audio is processed to provide immediate feedback for the feature you are using. We do not use your speaking practice recordings to sell advertising.

2.4 AI conversation content

If you use AI tutor or AI role-play features, the messages and related context you send are transmitted to our servers so we can generate responses and explanations. See AI features below.

2.5 Device, diagnostics & usage

We may collect technical information such as:

  • Device type, operating system version, and app version
  • Crash logs and diagnostics (for example via Firebase Crashlytics)
  • Approximate usage events that help us understand feature reliability and improve the product
  • IP address and standard server logs when the App communicates with our backend

2.6 Purchases & subscriptions

If you subscribe or make an in-app purchase, payment is processed by Apple App Store or Google Play. We may receive non-sensitive purchase status information needed to unlock premium features (for example, subscription active/expired). We do not receive your full payment card details.

2.7 Local device data

Some information (for example streak snapshots for home-screen widgets) may be stored locally on your device, including in shared app storage used by widgets. This data stays on your device unless also synced to your account for cloud features.

3. How we use information

We use information to:

  • Create and manage your account and authenticate you securely
  • Deliver lessons, vocabulary, quizzes, speaking practice, and progress tracking
  • Personalize difficulty, goals, and learning recommendations
  • Operate AI tutoring and role-play features
  • Provide widgets, streaks, reminders, and related habit features
  • Process subscriptions and unlock paid functionality
  • Monitor stability, diagnose crashes, and improve performance
  • Respond to support requests and enforce our terms
  • Comply with legal obligations

4. Device permissions

Permission Why we ask
Microphone To let you practice Spanish pronunciation and speaking exercises
Speech recognition To evaluate spoken answers during alphabet and speaking practice
Internet / network To sync account data, load content, and use AI and cloud features
Notifications (if enabled) To send optional learning reminders or alerts you choose to receive

You can revoke permissions in your device settings. Some features will not work without the related permission.

5. AI features

Hablamos may include AI-powered tutoring, explanations, and conversational role-play. When you use these features:

  • Your prompts, messages, and relevant learning context are sent to our backend
  • Our backend may use third-party large language model providers to generate responses
  • We apply authentication and usage limits to protect the service from abuse
  • We instruct providers and our systems to process content to deliver the feature you requested

Please avoid submitting sensitive personal data (for example government IDs, health details, or passwords) into AI chats. AI responses can be imperfect; treat them as learning assistance, not professional advice.

6. Sharing & service providers

We do not sell your personal information. We may share information with trusted service providers who process it on our behalf, for example:

  • Google Firebase — authentication, cloud database/storage, crash reporting, and related infrastructure
  • Google Sign-In — if you choose to sign in with Google
  • AI / LLM providers — to generate tutor and role-play responses
  • Apple / Google — for app distribution, payments, and platform services
  • Hosting & networking providers — to operate our websites and APIs

We may also disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset transfer (with appropriate safeguards).

Third-party services have their own privacy policies. When you use Google Sign-In or platform payment systems, those companies process data under their terms.

7. Data retention & deletion

We keep personal information for as long as your account is active and as needed to provide the App, comply with legal obligations, resolve disputes, and enforce agreements. Diagnostic logs are typically retained for a limited period needed for troubleshooting and security.

You may request deletion of your account and associated personal data by contacting us at the email below. After verification, we will delete or anonymize data except where we must retain certain records (for example, transaction records required by law).

You can also delete the App from your device at any time. Uninstalling may remove local data but does not automatically delete cloud account data.

8. Security

We use administrative, technical, and organizational measures designed to protect personal information, including encrypted transport (HTTPS), access controls, and authenticated API requests where applicable. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9. Children’s privacy

Hablamos is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children under that age. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

10. Your rights & choices

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Receive a copy of your data in a portable format

To exercise these rights, email breez.dp@gmail.com. We may need to verify your identity before fulfilling a request.

If you are in the EEA/UK and believe we have not addressed your concern, you may lodge a complaint with your local data protection authority.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective” date above and, where appropriate, provide additional notice in the App or on this page. Continued use of Hablamos after an update means you accept the revised Policy.

12. Contact

Questions about privacy, data access, or deletion requests:

Sam Apps
Email: breez.dp@gmail.com
Website: https://sam-apps.com/
Policy URL: https://sam-apps.web.app/privacy/hablamos